Posts by Damian Christie
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Craig Ranapia's '180 Seconds'
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Russell Brown talks to YouTube's Political Director, Steve Grove, about the latest moves to bring YouTube into the New Zealand leaders' debate on TVNZ, and YouTube's wider role in political discourse.
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Damian Christie and Russell Brown talk to Tim Watkin, founder of pundit.co.nz, a new 'online magazine' dedicated to news and political discourse from here and overseas.
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Russell Brown and Damian Christie interview Ron Brownson, Senior Curator from the Auckland Art Gallery about the Walters Art Prize, and this year's four nominees.
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In which Craig Ranapia resists the urge to pun about "mass debates", but is unimpressed by the pundit-industrial complex's argument that less is more
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Damien, buy a fraken Diary.
You're just making noise now.First, I acknowledged in the blog that I was probably being petulant, but I did want to point out to Air NZ (who would be reading) that ignoring a problem doesn't always make it go away. And can in fact make it worse.
And seriously, if they'd contacted me and apologised from the appalling customer service from 'Milly', then the missing bag wouldn't have mattered particularly. As I said originally, shit happens, if someone steals a bag, then it's not Air NZ's fault, it's the thief's.
But as you say, you're probably just sticking up for the company you used to work for, and fair enough.
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Not only that, each night he would also only pretend to clip my 10-trip ticket, so I pretty much never paid for what was the best bus service I ever received.
You see, the first bit, about dropping you off home, I can understand, but that's just kinda... odd. You reckon he fancied you or something? Or did you look pretty pov-o at the time? :)
And Kyle - no! No villain stories here please, I'm trying to keep this thread like, positive, man. The villian in the post title referred to Air NZ.
Having said that, and since you've already raised them, IMHO, State do suck, and I had two very similar experiences with them so I can empathise. Did they simply end up not paying out? There's an insurance ombudsman or something.
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Also, the same thing should happen with those "surveys" that businesses send out to promote their activities, e.g: 85% of NZ businesses have suffered from possum attack in the last year, says a survey sponsored by Kiwi Possum Extermination
I think we (being the media) do make a point of removing those names more often than not. Companies like Durex usually manage to get their names clinging to things like the "Durex Sex Survey", but wherever I've been able to, I've taken the names out. Like, thanks for the info, but be aware that attaching your name to a survey doesn't mean I have to use it.
It's a pretty trad and tired PR tactic I think - "We'll do a survey, and then put your name on it." Yawn.
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I would rather people were nice for the sake of it, rather than for a reward that may or may not come.
I agree, absolutely. Which is why when someone is nice for the sake of it (rather than say, hoping for a tip, or that you'll spend more and they'll get a bonus on commission), it's also nice to surprise them and say 'thanks', in a material form.
Of course you go ahead and be a cheap-arse ;)
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UPDATE: I'm going to root around in the prize cupboard here at Cracker HQ and see if I can't dig up a couple of prizes, one for the best story of good customer service/kind samaritan, and one for the employee/samaritan in question, if they can be identified.
I'll make the prizes as good as I can, a book, or a CD or coffee or something, so it's worth a crack.